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Free Technical Support - Shopify Stores and Websites | Rodrigo Store

30 Days Support After Delivery

At Elo Digital Co., we offer 30 days of free technical support after delivery of your Shopify Store or Custom Shopify Corporate Website . We're here to make sure your website runs smoothly from the start.

What is included in Free Technical Support?

  1. Correction of Minor Technical Errors:

    • We resolve any technical problems that may arise in the store's operation.
  2. Minor Layout and Content Adjustments:

    • Simple visual adjustments and correction of text or images.
  3. Solutions to Operational Questions:

    • Guidance on basic use of the platform and store operation.

How Does Free Technical Support Work?

During the 30 calendar days After your website or store is delivered, you can contact us for support via:

Limitations of Free Technical Support

Free support only covers minor adjustments and technical fixes. For more complex services or adjustments that go beyond the initial scope, you will need to purchase additional support.

Changes to code, addition or exclusion of apps, modifications made by third parties, or errors or failures of any associated platform, such as domain services, checkouts or other external integrations, will not be covered by our Support.

No advanced shipping settings will be made.

 
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